Terms & Policies

How ELUMMA works and the standards we follow.

Terms of Use
ELUMMA provides general information only and is not legal, financial or medical advice. Always confirm important details with official sources or a qualified professional.
Advertising Disclosure
ELUMMA may show advertising and sponsored listings, always clearly labelled. Advertising never changes the factual answers Ask ELUMMA gives.
Affiliate Disclosure
Some links may be affiliate or referral arrangements. This never affects which information we recommend. Essential and government information remains free.
Editorial Independence
Information and guidance are produced independently of advertisers. Sponsored providers are clearly identified and do not automatically rank first.
Verification Policy
Information is checked against approved Australian sources and labelled with verification status and last-checked dates. Outdated resources are flagged for admin review.
Community Guidelines
Be respectful. Personal experiences must be your own. Do not include identifying details about others. Submissions are reviewed before publishing.
AI Information Policy
Ask ELUMMA is an AI assistant that gives general information only. It will not fabricate laws, payments or eligibility, and will say when it does not have enough verified information. It is not a lawyer, financial adviser, doctor or funeral director.